Legal

MUADesk Terms

Last updated: 9 October 2026

These terms cover your use of the MUADesk app. By installing it you agree to them. How MUADesk handles your data is a separate document — see the privacy policy.

Who we are

Qualia Labs Limited, registered in England & Wales, company no. 17365986, at 128 City Road, London EC1V 2NX. Reach us at hello@qualiastudios.com.

What MUADesk is

MUADesk works out whether a job fits your day and what to charge for it. You enter your services, timings, travel rates and working hours; it answers with a verdict and a quote.

It is a calculator, not a decision. Every figure it produces rests on what you told it and on estimated drive times from a third-party mapping service. Traffic, roadworks, a client running late, a venue that is harder to work in than it looked — none of that is visible to the app. Check its answers against what you know before you commit to a booking or send a price. Your professional judgment governs; the app is there to do the arithmetic faster than you can.

Buying it

MUADesk is free to use for up to three clients, for as long as you like. There is no trial clock and no card asked for. Beyond three clients you subscribe: £9.99 a month, or £100 a year. Those are UK prices; the store shows the price in your own currency. Either plan unlocks every client and every feature.

It renews itself until you cancel. A subscription renews automatically at the end of each month or year unless you cancel at least 24 hours before the end of the current period. You cancel in your store account’s subscription settings — Google Play or the App Store, whichever you bought through — and the app has a button that takes you there. Cancelling stops the next payment; you keep access until the period you have already paid for ends. If we offer an introductory price, it applies for the number of periods stated at the time, and the standard price applies after that. If we change a price, the store tells you before it affects a renewal, and you can cancel before it does.

You buy from the app store, not from us. Google Play or the App Store is the seller. Your purchase contract is with them, on their terms, at whatever price they show at the time. That also means refunds go through the store, not through us — we cannot issue one, though we would still like to hear from you if something is wrong.

Your subscription is tied to your store account, not your phone. Reinstall on a new phone, sign in to the same store account, tap Restore my purchase, and it comes back with you. Updates are included while you are subscribed — there is no separate charge for a new version.

When a subscription ends

A subscription ends when you cancel and the paid period runs out, or when a renewal payment cannot be taken. Nothing is deleted and nothing is hidden. Every client, quote and booking you have entered stays on your phone, stays visible, and stays exportable through the backup feature. Your business records are yours whether you are subscribed or not.

What stops is saving new work beyond the free tier. You are never left worse off than someone who never paid us at all — if you are under the three-client limit you carry on saving exactly as a free user does, and everything above it stays readable and exportable.

Subscribing again picks up where you left off. There is nothing to restore and nothing to migrate, because the data never left your phone.

Your data is on your phone

MUADesk has no server and no account. Everything you enter lives in a database on your device. That is deliberate, and it has a consequence worth being blunt about: if you lose the phone, we cannot recover your bookings, because we never had them.

The app has a backup feature that copies your data out so you can move it to a new phone. Using it is your responsibility, not ours.

Using it sensibly

Use MUADesk for your own business. Do not take it apart, resell it, or try to work around the purchase. Do not use it for anything unlawful. You are responsible for the client information you put into it, including handling requests from your clients about what you hold on them — the privacy policy explains why that falls to you.

Keeping it working

We aim to keep MUADesk accurate and working on current phones, and to fix what breaks. We do not promise it will be free of faults, available without interruption, or supported for any particular length of time.

Some features depend on services outside our control — mapping for drive times, your phone's calendar and notifications, the app store for purchases. If one of those changes or stops, the feature that uses it may change or stop with it.

If we ever discontinue MUADesk, subscriptions stop renewing and we stop charging for it. The copy on your phone keeps working with the data you have, on the same terms as an ended subscription above — readable and exportable, never wiped.

Where our liability ends

MUADesk is a tool for a business, so we need to be clear about this. We are not liable for lost profit, lost bookings, lost income, or business interruption — including where a quote turned out too low, a job you accepted did not fit, or a timing was wrong. Where we are liable, our total liability is limited to the amount you have paid us in the twelve months before the claim.

Nothing here limits liability that cannot be limited in law. That includes death or personal injury caused by our negligence, fraud, and — if you are buying as a consumer rather than for a business — your statutory rights that the app be of satisfactory quality, fit for purpose, and as described. Those rights stand whatever this page says.

Changes to these terms

We may update these terms as the app changes. The current version is always the one on this page, with the date at the top. Material changes will be noted in the app's release notes.

Governing law

These terms are governed by the law of England & Wales, and the courts of England & Wales have exclusive jurisdiction. If you live elsewhere in the UK, you may bring proceedings in your own courts.

Contact

Questions about these terms: Qualia Labs Limited, 128 City Road, London EC1V 2NX, or hello@qualiastudios.com.